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Vidaville :: About Us :: FAQs
Printable version
FAQs

What’s the return policy at Vidaville?
We offer a 100% money back guarantee on all our products, including downloadable ebooks. If you are not satisfied you may request a refund within 60 days of shipment arrival.
Click here for details.

What is Vidaville's Sales Policy?
To read our Sales Policy, click here.

Why can’t I open the eBook or eReport I just bought?
Adobe Acrobat WebsiteOur eBooks and eReports are saved as PDF files, which requires a Adobe Acrobat “reader” plug-in. If you cannot open the file, you probably don’t have it, or have an outdated version. The latest plug-in can be downloaded at the Adobe Acrobat website by clicking here. This plug-in can be installed onto Macs and PCs.

WinZip WebsiteIn some cases we use WinZip to compress files. Click here to download an evaluation copy of this product.

How can we contact Vidaville?
At this time we can only accept emails. If you wish to stay informed about new products, tips, contests and newly posted articles at Vidaville, sign up for the Vidaville Review to the right of your screen.

Solution Graphics

What is “PayPal”?
PayPal is an Internet service we use to process payments for our shopping cart. We chose PayPal because it has one of the highest security levels on the Internet, it is well trusted, easy to use, and they accept many types of credit cards, including Visa and Mastercard. PayPal also accepts payment from a debit card, or direct from bank accounts. For more information about PayPal, go to their website at www.paypal.com.

How can I give feedback?
You can give us your feedback by filling out the form on our
feedback page. We are interested in hearing your thoughts and ideas about our site. Do you have a suggestion on topics you would like to see on our site? Please let us know.

Have a question?
Ask us your question by email us. If we feel it’s a common question, we’ll include it on this FAQ page so others can benefit also.

 

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