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by: Shelle
Rose Charvet
One of the most irritating aspects of day-to-day communication
is trying to convince someone who takes a Macho attitude. Close colleagues are
often dismayed to find that while amongst ourselves we can build on and critique
each other's ideas, it is sometimes much more difficult to do this when others
are involved.
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When a person is running a Macho Pattern, they operate as if
they believe the following:
They already know everything there is to know.
They do not have any problems; they and everything connected
with them are perfect.
If there are problems, they are of someone else's making.
They are better, higher, more important, more knowledgeable
than anyone else.
How many times have major decisions been made to assuage someone's
ego or to simply not lose face? Just listen to radio interviews. When the interviewer
asks if someone were surprised by the turn of events, rarely if ever will the
person admit to being surprised. That would be saying that they did not already
know everything there is to know. Once I sold a training program with optional
follow-up coaching. No one took up the coaching offer because that would have
meant conceding they needed help. Now the coaching is just part of the training
program.
All of us become Macho at times. Notice your reaction when
one of your parents tells you what to do!
To make sure that even someone who has become Macho will consider
your ideas, you could use the Macho Test as an editing technique. While I have
formalized the Macho Test, you may have already done something like this yourself
to make sure your important messages get through.
Write the document or prepare what you are going to say using
the 4 step formula for presenting ideas to skeptical people. Then look it over
and ask yourself the following questions about what you have prepared:
Is it anywhere stated or implied that:
- There
is something they don't already know,
- I am telling them what to do,
- They have a problem and I have the solution,
- They are not perfect in some
way, and/or
I am better than they are in some way.
- If
any of the above are stated or implied, it does not pass the Macho Test!
You may wish to rephrase as follows:As you probably know….(then state
the thing you suspect they do not know)
- Use the language of suggestion:
You may wish to consider..
- I understand that other organizations have had
this issue and what some of them have done is… How have you solved
this problem? (implies they have already solved all the problems)
- With your
experience and knowledge in this area….
- Your role is…. My role
is… (establishing different yet equal
roles)
Next time you get the sense that if you present a 'new' idea,
the person will deny it's actually new, try suggesting that it may be something
they have already considered. You probably already know exactly who the Machos
are in your life. I find that once I rephrase to pass the Macho Test, the people
I'm addressing stop being Macho and become more willing to participate in the
free flow of ideas. I published an article entitled: "Ten Tips for Surviving
the Health Care System." The title passes the Macho Test as "tips"
are only suggestions. It would not have received nearly as much attention had
I entitled it: "Ten Rules for Getting Through the Health Care System."
From my years helping people solve communication problems,
I have learned that most of the effort is in getting someone into a mental and
emotional state of openess, where they will be able to hear what I am saying.
When we are successful at getting people to listen and take us seriously, it
is because we have cleared enough mental space in the other person for our words
to go in. Don't believe me? Try it out for yourself!
Other articles you may find interesting:

Shelle Rose Charvet us tge Presedent of Success
Strategies and the author of the international best-selling book Words
That Change Minds
Shelle is recognized as a world expert on the Language of Influence.

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