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Learn the steps to solving differences with other people, both at work and at home. What to do if someone just won't agree? And what if you are uncomfortable confronting or saying no? With this CD you will:
• Identify an issue worth solving • Know when NOT to pick a fight • Get ready to tackle a conflict • Create common goals worth pursuing • Elegantly overcome resistance and non-cooperation • Calm negative emotions immediately • Get what you need without being aggressive
• Shelle's Biography • Ships from Canada• Sku: VV-16003